Shipments and returns

Your pack shipment

Shipping: Unless specified, all orders will be shipped by International Mail Service, priority air or ground service or GLS/DPD Courier. If another shipping service is requested it must be requested when order is placed. Some orders could be subject to a handling fee - and customer will informed in the invoice if this fee applies. From the date of shipping we have no control of carriers and therefore we cannot guarantee a delivery time. Time of shipping depends on customer country and local Post Courier (or chosen courier) and is only estimate by us.

Returns: will only accept goods for CREDIT OR REFUND with prior authorization. Please check returns section for more details.

Partial honored orders: It may happen that one or more items from an order could not be ready for shipping in time due to our suppliers even it were available at the time of the payment. In this case we will inform our customers about delay and let him to choose if those parts will be refunded or wait for restocking or buying from another distributor with different price. If the customer choose to refund that items ONLY THOSE ITEMS WILL BE REFUNDED AND NOT THE ENTIRE ORDER. Items that are available from original order will be send and accepted by customer. Any problem will be discussed and we will try to resolve this cases as best as possible.